Skip to primary navigation Skip to content Skip to footer

Terms and Conditions

Thank you for visiting moabcowboy.com (our “Site”). We appreciate the opportunity to interact with you on the internet, via our website, apps and third-party apps and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our site and / or purchase a product or service from Enjoy the Mountain, how we may use that information and whether we disclose that information to anyone.

What Information We Collect and How We Use It Any information we collect generally falls into the Personally Identifiable Information category.

Personally Identifiable Information: This refers to information that lets us know specifically who you are. In general, you can visit our website without telling us who you are or revealing any Personally Identifiable Information.

Booking an Adventure or Purchasing a product – When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, official photo ID info, pictures and / or video before, during and after the adventure and other transaction information). We use this information to verify identity, deliver your order, process payment, and to communicate with you about the status of your order.

Sharing Your Information Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect unless we have your permission.

From time to time, we may be required to provide Personally Identifiable Information in response to court order, subpoena, bank disputes or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or to protect the rights, property, and safety of others and ourselves.

Links to Other Web Sites Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Changes to This Statement Any updates or changes to the terms of this Privacy Statement will be posted here on our Site. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Statement has changed.

By using our sites and / or purchasing any product or service from us, you acknowledge acceptance of this Privacy Statement in effect at the time of use.

While MOAB COWBOY is a brick and mortar store, we use Fareharbor for our booking software. The money that is deposited goes to MOAB COWBOY and not Fareharbor.

Refunds are issued in this order (some exceptions apply) at least 7 day(s) in advance of the scheduled departure, there is a $50 cancellation fee. If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.